How to Work Effectively as a Two-Man Crew
When forming crews, the manager at JFC assesses each employee's personality and matches them with a partner that suits them.
However, sometimes you may be a 'floating' driver, so you are not part of a crew. If this is the case then you could be assisting an electrical engineer or porter that differs from day to day. It is important to remember that although 'self-employed', employees do not have the authority to pick who they go out with each day. This decision lies solely with the line manager and is decided based on employee availability for the week. However, the manager will still do his best to assign you with an employee you get along with, this is in his best interest as a crew that likes each other, performs better.
Employees must put the work in to ensure that their crew is an effective duo. There are multiple factors to this:
- Compromising: There will be times when you do not agree on the way your partner wants to do things. However, you must both come to a decision that works best for you and the company. Lack of compromise will lead to longer and harder days on the road.
- Respect: No one wants to sit in a van all day with a hostile atmosphere, you must treat your fellow colleague with respect to prevent any disagreement or arguments.
- Remember you are both equals: none of you is more 'superior' than the other and should not order your fellow colleague around as such.
- No laziness: If you are a porter and are assisting an electrical engineer whilst he is driving and installing, you must take the initiative to phone the call centre when needed, enter the route for the next job, call the customer, arrange the van throughout the day, etc. Remember your job role as a porter is not just to help the engineer or driver lift appliances, you have other responsibilities also.
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